Broadband Measurement: Who Qualifies and What You Get
Use this official tool to verify if your internet provider is delivering the actual connection speeds you are paying for.
This scheme provides an official tool to help you verify if your internet service provider is delivering the connection speeds promised in your contract.
Who it's for
This tool is available to all internet users.
What you get
You receive access to an official measurement tool. This allows you to check your actual internet speed to see if it matches what your provider is charging you for.
What it costs you
The service is free to use. In exchange, you will need to spend some time running a series of technical tests to ensure the results are accurate.
The catch to know
For your results to be considered legally valid, you cannot use Wi-Fi. You must connect your computer directly to your router using a LAN cable during the test.
How to apply
- Prepare a computer with a direct LAN cable connection to your router.
- Visit the official measurement website.
- Follow the prompts to run the required series of speed tests.
- Use the resulting official report if you need to take further action with your provider.