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Arbitration Board: Who Qualifies and What You Get

Learn how to resolve disputes with companies through free, out-of-court mediation services in Germany.

The Arbitration Board provides a way to resolve disagreements with companies through mediation rather than going to court.

Who it's for

This service is designed for consumers who are involved in a dispute with a company and want to find a solution without a legal battle.

What you get

You get access to free, out-of-court dispute resolution. This process, known locally as Schlichtung, aims to settle disagreements through a neutral third party.

What it costs you

Using this service is free. Your primary costs will be your time and the effort required to gather and provide the necessary documentation to support your case.

The catch to know

The most important thing to remember is that the company involved must agree to participate in the arbitration process for it to move forward.

How to apply

  1. Gather all documents related to your dispute with the company.
  2. Contact the relevant arbitration body to check if they handle your specific type of dispute.
  3. Submit your dispute details and supporting evidence through the official process.
  4. Follow the guidance provided by the mediator to reach a resolution.