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CUP Online: Who Qualifies and What You Get

Understand how to use the online booking system for specialist hospital appointments through the public healthcare system.

CUP Online is a digital service that allows patients to book appointments for specialist medical visits at public hospitals.

Who it's for

This service is designed for patients who require specialist medical consultations or diagnostic tests. If your healthcare needs require a visit to a specialist within the public healthcare system, you can use this system to manage your appointments.

What you get

The primary benefit is the ability to book your public hospital appointments online. This digital tool provides a way to schedule your specialist visits and diagnostic tests through a web-based interface, helping you manage your medical schedule from your own device.

What it costs you

Using the online booking system is a part of the public health service, but there is an administrative requirement to use it. Before you can book an appointment, you must first obtain a referral, known locally as an "impegnativa," from your General Practitioner. This document is a necessary prerequisite for accessing the specialist services through the system.

The catch to know

The most important thing to keep in mind is that wait times for appointments through the public system can be very long. If you require a specialist visit urgently and cannot wait for the available public slots, you may want to look into private-convention options to see if they can accommodate you more quickly.

How to apply

  1. Consult with your General Practitioner to discuss your medical needs.
  2. Obtain your official medical referral (impegnativa) from your doctor.
  3. Access the official online booking portal.
  4. Input your referral details to see the available appointment slots.
  5. Select the date and time that works best for you to complete the booking.