Roadside Assistance: Who Qualifies and What You Get
Learn how to access towing and repair services if your vehicle breaks down on the road.
Roadside Assistance is a service designed to provide help and support when a vehicle becomes immobilized or suffers a breakdown while driving.
Who it's for
This scheme is available to drivers who have secured an active assistance policy. To qualify, you must have a valid policy in place through either a private insurance company or a specific membership organization. It is intended for those who want to ensure they have support if their vehicle fails during a journey.
What you get
The primary benefit of this service is the provision of professional help when you are stuck. This includes towing services, often referred to as "carro attrezzi," to move your vehicle to a safer location or a workshop. Additionally, it includes various repair services intended to address mechanical issues that prevent you from continuing your trip.
What it costs you
This service is not free. To have access to these benefits, you will generally need to pay either an annual membership fee to a provider or include the assistance as part of your regular insurance premium. The cost is tied to the specific level of coverage you choose to maintain.
The catch to know
The most important thing to verify is the specific scope of your coverage. Many people assume they are fully covered for any breakdown, but you should check your policy to ensure it includes towing specifically on highways. Coverage limits can vary depending on whether you are on a standard local road or a major motorway.
How to apply
- Review your insurance documents or membership agreement to confirm you have an active assistance policy.
- Identify the specific coverage details to see if highway towing is included.
- Locate the emergency contact number provided by your insurer or membership organization.
- Contact the provider directly when you encounter a breakdown to request a tow or repair services.