Specified Commercial Transactions Act: Who Qualifies and What You Get
Learn the requirements for e-commerce sellers in Japan to ensure legal compliance and build consumer trust.
This act provides the legal framework required to build consumer trust within the digital marketplace. It is designed to ensure that the relationship between online sellers and buyers remains transparent and fair.
Who it's for
This regulation applies to all e-commerce sellers. Whether you are a large-scale retailer or a small-scale entrepreneur, if you are conducting business transactions through digital channels, you fall under this legal framework.
What you get
By following these regulations, you gain a structured legal foundation for your online business. This framework is essential for establishing consumer trust, as it sets the standards for how business information should be presented to the public. Adhering to these rules helps ensure your digital storefront operates within a recognized system of consumer protection.
What it costs you
Compliance requires a commitment to transparency regarding your business identity. You must clearly display specific details on your website so that customers know exactly who they are doing business with. This includes your official business name, your physical business address, and your direct contact information. Making this information easy for a customer to find is a core requirement of the act.
The catch to know
Many sellers wonder about privacy regarding their home address. While you are permitted to use a virtual office address for your business location, there is a specific requirement: that address must be officially registered to be used for compliance purposes.
How to apply
- Identify all the required business details, including your official name and contact methods.
- Secure a registered physical location or a registered virtual office address.
- Create a dedicated section or page on your e-commerce website to host these commercial disclosures.
- Verify that your contact information and address are clearly visible to any customer navigating your site.