Japan Post Redelivery: Who Qualifies and What You Get
Learn how to reschedule the delivery of missed packages through the Japan Post redelivery service.
This service allows you to reschedule the delivery of a package if you were not home when the postal worker arrived.
Who it's for
This service is available to anyone receiving mail. If you are expecting a package and were not present to sign for it or receive it during the initial attempt, you qualify to use this service to ensure your items are successfully delivered.
What you get
When a delivery attempt is missed, you get the ability to request a scheduled redelivery. This allows you to set a specific time for the package to arrive, helping you avoid further missed attempts and ensuring your mail is handled according to your availability.
What it costs you
Using this service is free, so there is no monetary fee to reschedule your delivery. However, there is a small requirement regarding your preparation: you must have your tracking number available. This number is necessary to identify your specific package within the system so the postal service knows exactly which item needs to be rescheduled.
The catch to know
A useful feature of this service is that you are not limited to receiving your items only at your residential address. You can request that your package be delivered to a convenience store (konbini) if that location is more accessible for you than your home.
How to apply
- Check your mail for the missed delivery notice left at your residence.
- Locate the tracking number provided on that notice or on your original shipping information.
- Use the tracking number to access the redelivery options through the official channels.
- Select your preferred delivery time or choose a convenience store location for pickup.
- Visit the official portal for more details: https://www.post.japanpost.jp/index.html