Smart EX Service: Who Qualifies and What You Get
Learn how to book Shinkansen tickets online and access special discounts using the Smart EX Service.
The Smart EX Service is an online booking system designed to streamline how you reserve Shinkansen tickets and access specific travel discounts.
Who it's for
This service is accessible to a wide range of travelers. To qualify for an account, you simply need to have a valid credit card to handle your bookings and payments.
What you get
The primary benefit of this service is the ability to manage your high-speed rail travel through a digital platform. Instead of queuing at ticket machines, you can handle your Shinkansen bookings online. This system also provides access to specific travel discounts that may not be available through other booking methods, helping you manage your travel costs more effectively.
What it costs you
There is no fee to sign up for this service. It is free to register your information and set up your account, meaning you only pay for the actual travel tickets you choose to purchase.
The catch to know
The most important detail to remember is how you physically enter and exit the station. Even though your booking is digital, you must link your registered IC card—a common contactless smart card used for transport—to your account. This link allows you to use the automated station gates seamlessly by tapping your card rather than showing a paper ticket.
How to apply
- Visit the official Smart EX website.
- Create an account and enter your personal details.
- Register a valid credit card for ticket payments.
- Link your physical IC card to your digital account to enable gate access.
- Complete your booking through the official portal: https://smart-ex.jp/