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NTS Tax Consultation Service: Who Qualifies and What You Get

Access free tax advice via phone from the National Tax Service to help you navigate your tax obligations in South Korea.

The NTS Tax Consultation Service is a government-provided resource designed to offer free tax advice to help people understand their specific tax responsibilities and obligations.

Who it's for

This service is open to any taxpayer. Whether you are a business owner or an individual navigating your personal filings, anyone who falls under the category of a taxpayer can access this support to clarify questions regarding their tax status or requirements.

What you get

The primary benefit of this scheme is access to professional tax advice at no financial cost. You can receive this guidance over the phone, allowing you to speak with a representative to get answers to your questions without having to visit a physical office. This is a free service provided by the National Tax Service to ensure that taxpayers have a direct line to official guidance.

What it costs you

There is no monetary fee to use this service, but it does require an investment of your time. Because you are connecting via a phone line, you may experience periods of waiting while on hold before a consultant is available to take your call.

The catch to know

The most important thing to keep in mind is that service availability changes depending on the time of year. Specifically, wait times are known to be extremely long during the month of May, which is the peak tax season. If you need assistance during this period, you should prepare to wait significantly longer than you would during other months of the year.

How to apply

  1. Identify the specific tax questions or issues you need help with before making the call.
  2. Use a telephone to dial the service number provided by the National Tax Service.
  3. Stay on the line to wait for a representative to become available to assist you.
  4. Once connected, clearly state your inquiry to the consultant to receive your free advice.