National Ombudsman: Who Qualifies and What You Get
Learn how to request an independent investigation if you are dissatisfied with how a government agency has treated you.
The National Ombudsman is an independent body that investigates complaints regarding the conduct and behavior of government agencies.
Who it's for
This scheme is available to any citizen who is dissatisfied with government conduct. If you feel that a public body has not met its obligations or has handled your situation improperly, you may be eligible to seek help from this office to ensure government behavior is examined.
What you get
When you use this service, you receive an independent investigation into the behavior of the government agency in question. The goal is to provide an objective review of how the agency handled your case, ensuring that the conduct of public officials and institutions is examined by a neutral third party. This process serves as a way to hold government entities accountable for their actions and decisions.
What it costs you
There are no fees associated with using this service. The process is entirely free for citizens seeking an investigation into government conduct.
The catch to know
The one thing most people miss is that you must have tried to resolve the issue with the agency first. You cannot go to the Ombudsman without first attempting to address the conduct or behavior directly with the specific government entity involved.
How to apply
- Attempt to resolve your concerns directly with the government agency involved.
- If the issue remains unresolved, prepare the details of the conduct in question.
- Submit your request for an investigation through the official portal: https://www.nationaleombudsman.nl