New Zealand hubs

Ariana

Cafe Owner

New ZealandEnglish (English)$ NZD

Ariana runs a busy independent cafe, balancing staff wages, food safety compliance, and the constant pressure of rising supply costs. This hub tracks the national regulations, tax obligations, and business support schemes that keep her doors open and her books balanced.

Keeping the taxman happy

Staying on top of GST and PAYE is the difference between a thriving business and a massive audit headache.

Goods and Services Tax (GST)

national · Inland Revenue Department (IRD)

Who qualifies
Businesses with an annual turnover exceeding $60,000.
What you get
A structured system to collect and return tax on goods and services.
What it actually costs you
Requires accurate record-keeping and filing returns every 1, 2, or 6 months.
Common gotcha
Forgetting to claim GST on business expenses like coffee beans and milk.

Pay As You Earn (PAYE)

national · Inland Revenue Department (IRD)

Who qualifies
All employers with staff on the payroll.
What you get
Automated tax deduction system for employees.
What it actually costs you
Monthly filing through payday filing systems.
Common gotcha
Failing to file on time results in immediate automated penalties.

ACC Employer Levies

national · Accident Compensation Corporation

Who qualifies
All employers in New Zealand.
What you get
Insurance coverage for workplace injuries.
What it actually costs you
Annual levy based on payroll size and industry risk.
Common gotcha
Misclassifying the business industry code leads to overpaying.

New Zealand Business Number (NZBN)

national · MBIE

Who qualifies
All registered businesses.
What you get
A unique identifier to simplify interactions with government and suppliers.
What it actually costs you
Free to register online.
Common gotcha
Not updating contact details when moving premises.

Companies Office Registration

national · Companies Office

Who qualifies
Business owners choosing to operate as a limited liability company.
What you get
Legal separation of personal and business assets.
What it actually costs you
Annual filing fee of approximately $60.
Common gotcha
Failing to file the annual return on the anniversary date.

KiwiSaver Employer Contributions

national · Inland Revenue Department (IRD)

Who qualifies
All employees aged 18-65.
What you get
Mandatory 3% employer contribution to employee retirement funds.
What it actually costs you
3% of gross salary added to payroll costs.
Common gotcha
Forgetting to enroll new staff within the required timeframe.

Managing my team

Employment law in NZ is strict; getting it wrong can lead to expensive Employment Relations Authority cases.

Employment New Zealand Templates

national · Ministry of Business, Innovation and Employment

Who qualifies
All employers.
What you get
Legally compliant employment agreement templates.
What it actually costs you
Time to customize and ensure signatures are collected.
Common gotcha
Using outdated templates that don't include current leave entitlements.

Minimum Wage Act

national · MBIE

Who qualifies
All employees.
What you get
Legal framework for fair pay.
What it actually costs you
Annual payroll adjustments every April.
Common gotcha
Not adjusting pay for staff on the anniversary of their start date.

Holidays Act Compliance

national · MBIE

Who qualifies
All employees.
What you get
Standardized leave entitlements (4 weeks annual leave).
What it actually costs you
Complex payroll calculations for leave payouts.
Common gotcha
Incorrectly calculating 'average weekly earnings' for casual staff.

Paid Parental Leave

national · Inland Revenue Department (IRD)

Who qualifies
Eligible employees expecting a child.
What you get
Government-funded leave pay for the employee.
What it actually costs you
Administrative time to process leave applications.
Common gotcha
Thinking the employer has to pay the full salary during leave.

Immigration NZ Employer Accreditation

national · Immigration New Zealand

Who qualifies
Employers wanting to hire migrant workers.
What you get
Ability to sponsor work visas.
What it actually costs you
Significant application fees and rigorous audit requirements.
Common gotcha
Accreditation expires and needs renewal before hiring.

Health and Safety at Work Act

national · WorkSafe NZ

Who qualifies
All businesses.
What you get
Safety guidelines to prevent workplace accidents.
What it actually costs you
Time spent documenting risks and training staff.
Common gotcha
Ignoring 'near miss' reporting.

Serving food safely

Cafe owners must adhere to strict food safety standards to avoid closure by council inspectors.

Food Control Plan (FCP)

national · Ministry for Primary Industries (MPI)

Who qualifies
All food service businesses.
What you get
A structured plan to manage food safety risks.
What it actually costs you
Registration fees and regular verification audits.
Common gotcha
Not recording fridge temperatures daily.

Sale and Supply of Alcohol Act

national · Alcohol Regulatory and Licensing Authority

Who qualifies
Cafes serving alcohol.
What you get
Legal right to sell liquor.
What it actually costs you
Annual licensing fees and manager certification.
Common gotcha
Manager's certificate expiring without notice.

Smoke-free Environments Act

national · Ministry of Health

Who qualifies
All hospitality venues.
What you get
Standardized public health compliance.
What it actually costs you
Signage costs and staff training.
Common gotcha
Failing to display mandatory 'no smoking' signs.

Weights and Measures Act

national · Trading Standards

Who qualifies
Businesses selling weighed goods.
What you get
Consumer trust in pricing.
What it actually costs you
Periodic calibration of scales.
Common gotcha
Using uncertified scales for retail sales.

Consumer Guarantees Act (CGA)

national · Commerce Commission

Who qualifies
All retail and hospitality businesses.
What you get
Legal framework for customer returns and complaints.
What it actually costs you
Potential cost of refunds or replacements.
Common gotcha
Displaying 'no refunds' signs which are illegal.

Fair Trading Act

national · Commerce Commission

Who qualifies
All businesses.
What you get
Protection against misleading advertising.
What it actually costs you
Reviewing all marketing materials for accuracy.
Common gotcha
Overstating the health benefits of menu items.

Growing the business

Accessing government grants or advisory services can help with expansion or digital transformation.

Regional Business Partner Network

national · NZTE / Callaghan Innovation

Who qualifies
Small businesses seeking growth advice.
What you get
Vouchers for business training and consultancy.
What it actually costs you
Partial co-funding required.
Common gotcha
Not being registered before applying for vouchers.

business.govt.nz Tools

national · MBIE

Who qualifies
All NZ businesses.
What you get
Free calculators for tax, employment, and compliance.
What it actually costs you
Free.
Common gotcha
Underutilizing the free payroll calculators.

New Zealand Trade and Enterprise (NZTE) Support

national · NZTE

Who qualifies
Businesses looking to export products.
What you get
Market research and export coaching.
What it actually costs you
Time and commitment to export readiness programs.
Common gotcha
Expecting immediate funding without market validation.

Digital Boost

national · MBIE

Who qualifies
Small business owners.
What you get
Free training on digital tools and e-commerce.
What it actually costs you
Time to complete online modules.
Common gotcha
Not applying the training to actual cafe operations.

Small Business Cashflow Scheme (SBCS)

national · Inland Revenue Department (IRD)

Who qualifies
Businesses impacted by economic downturns.
What you get
Low-interest loans for working capital.
What it actually costs you
Repayment schedule and interest accrual.
Common gotcha
Missing repayment deadlines triggers higher interest.

Callaghan Innovation R&D Grants

national · Callaghan Innovation

Who qualifies
Businesses developing new food products or tech.
What you get
Co-funding for research and development.
What it actually costs you
Rigorous application and reporting process.
Common gotcha
Assuming standard cafe operations qualify as R&D.