New Zealand hubs

Ella

Virtual Assistant

New ZealandEnglish (English)$ NZD

Ella is a freelance virtual assistant working remotely from her home office, balancing self-employment taxes with the need for reliable digital infrastructure. She navigates the complexities of the New Zealand tax system, ACC levies, and government-backed business support to keep her small operation running smoothly.

Keeping my business legal and tax-ready

Managing GST, income tax, and business registration is the backbone of my freelance career.

myIR Secure Online Services

national · Inland Revenue Department

Who qualifies
All tax-paying individuals and businesses in NZ.
What you get
Online portal to file GST, income tax, and manage student loan repayments.
What it actually costs you
Free; requires RealMe login and IRD number.
Common gotcha
Forgetting to file 'nil' GST returns results in automated penalties.

New Zealand Business Number

national · Ministry of Business, Innovation and Employment

Who qualifies
Any business entity or sole trader.
What you get
A unique identifier that simplifies interactions with government and suppliers.
What it actually costs you
Free; takes 5 minutes to register online.
Common gotcha
Many freelancers think they only need an IRD number, but the NZBN is standard for professional invoicing.

Goods and Services Tax (GST) Registration

national · Inland Revenue Department

Who qualifies
Businesses with annual turnover exceeding $60,000.
What you get
Ability to claim back GST on business expenses.
What it actually costs you
Requires quarterly or six-monthly filing; accounting software recommended.
Common gotcha
You must charge 15% GST on all invoices once registered.

ACC Earners' Levy

national · Accident Compensation Corporation

Who qualifies
All earners, including self-employed.
What you get
No-fault personal injury coverage for accidents.
What it actually costs you
Calculated as a percentage of your income via annual invoice.
Common gotcha
Self-employed people often forget to budget for the annual ACC invoice.

Companies Office Registry

national · Ministry of Business, Innovation and Employment

Who qualifies
Those choosing to incorporate as a limited liability company.
What you get
Legal separation of personal and business assets.
What it actually costs you
Annual renewal fee of approx $45.
Common gotcha
Filing the annual return is mandatory even if the company is dormant.

business.govt.nz Tools

national · Ministry of Business, Innovation and Employment

Who qualifies
All NZ small business owners.
What you get
Free templates for employment agreements, tax calculators, and compliance checklists.
What it actually costs you
Free; requires no login for most tools.
Common gotcha
People often overlook the 'Compliance Matters' tool which is a lifesaver for new businesses.

Taking care of my health

As a freelancer, I don't have employer-provided health insurance, so I rely on the public system.

Te Whatu Ora (Health New Zealand)

national · Te Whatu Ora

Who qualifies
NZ citizens and residents.
What you get
Free or heavily subsidized hospital and emergency care.
What it actually costs you
Free at point of service for emergencies.
Common gotcha
GP visits are not free and vary in cost depending on the clinic.

Community Services Card

national · Ministry of Social Development

Who qualifies
Low to middle-income earners meeting specific thresholds.
What you get
Reduced costs for GP visits and prescription medicines.
What it actually costs you
Free application; requires proof of income.
Common gotcha
It doesn't cover specialist appointments or private surgery.

Prescription Subsidy Scheme

national · Ministry of Health

Who qualifies
Anyone who pays for 20 prescription items in a year.
What you get
Free prescriptions for the remainder of the year.
What it actually costs you
Keep track of your receipts at the pharmacy.
Common gotcha
You must use the same pharmacy for all prescriptions to track the count easily.

National Screening Programmes

national · Te Whatu Ora

Who qualifies
Age-eligible residents (e.g., cervical, breast, bowel screening).
What you get
Free preventative health screenings.
What it actually costs you
Free; you receive an invitation in the mail.
Common gotcha
Updating your address with the electoral roll is vital to receive these.

Access and Choice Mental Health Services

national · Te Whatu Ora

Who qualifies
Anyone experiencing mild to moderate mental health distress.
What you get
Up to 6 free sessions with a health coach or counselor.
What it actually costs you
Free; usually accessed through a GP referral.
Common gotcha
Wait times can be long in some regions.

ACC Injury Cover

national · Accident Compensation Corporation

Who qualifies
Anyone in NZ (including visitors) who suffers an accidental injury.
What you get
Subsidized treatment, physio, and rehabilitation.
What it actually costs you
Co-payment for physio or specialist visits.
Common gotcha
ACC does not cover illness, only accidental injury.

Managing my digital identity

Everything in NZ is moving online; I need my identity verified to access government services.

RealMe

national · Department of Internal Affairs

Who qualifies
All NZ residents.
What you get
Single sign-on for government services like IRD, MSD, and passport renewals.
What it actually costs you
Free; requires identity verification (passport or driver's license).
Common gotcha
Setting up the 'Verified' account requires a smartphone with NFC to scan your passport.

NZ Passport Renewal

national · Department of Internal Affairs

Who qualifies
NZ citizens.
What you get
Travel document valid for 10 years.
What it actually costs you
Approx $200; online application is fastest.
Common gotcha
Photo requirements are strict; use the online photo checker tool.

Electoral Roll Registration

national · Electoral Commission

Who qualifies
NZ citizens and permanent residents aged 18+.
What you get
Right to vote in general and local elections.
What it actually costs you
Free; update address whenever you move.
Common gotcha
If you don't update your address, you might miss your voting papers.

NZ Driver Licence

national · Waka Kotahi (NZ Transport Agency)

Who qualifies
Residents aged 16+.
What you get
Legal right to drive; acts as primary photo ID.
What it actually costs you
Renewal fee every 10 years (approx $50).
Common gotcha
You must renew in person at an AA or VTNZ branch.

Birth Certificate Ordering

national · Department of Internal Affairs

Who qualifies
Anyone born in NZ.
What you get
Official proof of identity for jobs or travel.
What it actually costs you
Approx $35 per copy.
Common gotcha
Standard certificates are often insufficient for passports; you need the 'full' version.

govt.nz

national · Department of Internal Affairs

Who qualifies
All residents.
What you get
Central hub for all government information, forms, and contact details.
What it actually costs you
Free.
Common gotcha
It's a directory, not a transaction site; it links you to the specific agency.

When money is tight

Even as a freelancer, I need to know what support is available if work dries up.

Jobseeker Support

national · Ministry of Social Development

Who qualifies
Unemployed or those with limited work capacity.
What you get
Weekly income support payment.
What it actually costs you
Requires weekly job search reporting and strict asset tests.
Common gotcha
Self-employed people often find the 'stand-down' period confusing.

Accommodation Supplement

national · Ministry of Social Development

Who qualifies
Low-income earners struggling with rent or mortgage costs.
What you get
Weekly payment to assist with housing costs.
What it actually costs you
Requires proof of income and housing costs.
Common gotcha
It is not a loan; it is a non-taxable benefit.

KiwiSaver

national · Inland Revenue Department

Who qualifies
All employees and self-employed individuals.
What you get
Government contribution of up to $521 per year.
What it actually costs you
Voluntary contributions for self-employed.
Common gotcha
You must contribute at least $1,042 annually to get the full government contribution.

Student Loan Scheme

national · Inland Revenue Department

Who qualifies
Former tertiary students with outstanding loans.
What you get
Interest-free loans for NZ-based borrowers.
What it actually costs you
Mandatory repayment percentage based on income.
Common gotcha
If you move overseas, interest starts accruing immediately.

Working for Families

national · Inland Revenue Department

Who qualifies
Families with dependent children under 18.
What you get
Tax credits to help with cost of living.
What it actually costs you
Requires annual income estimation.
Common gotcha
If you underestimate your income, you might end up with a tax debt at year-end.

Emergency Benefit

national · Ministry of Social Development

Who qualifies
People in financial hardship who don't qualify for other benefits.
What you get
Discretionary financial assistance.
What it actually costs you
Requires a face-to-face interview at a Work and Income office.
Common gotcha
It is strictly for those with no other options.