New Zealand hubs

Mason

Hair Stylist

New ZealandEnglish (English)$ NZD

Mason is a creative hair stylist working in a busy salon, balancing independent contractor tax obligations with the need for reliable health and retirement support. This hub covers the essential national systems he interacts with to manage his income, health, and future security.

Keeping my money and tax sorted

Managing IRD obligations is critical for freelancers and small business owners to avoid penalties.

myIR Secure Online Services

national · Inland Revenue Department

Who qualifies
All tax-paying individuals and businesses in NZ.
What you get
Online platform to file income tax, GST, and view student loan balances.
What it actually costs you
Free; requires RealMe login and IRD number.
Common gotcha
Forgetting to file a 'nil' return if you had no income for a period.

KiwiSaver

national · Inland Revenue / Private Providers

Who qualifies
NZ citizens or residents aged 18-65.
What you get
Employer contributions and government annual tax credits of up to $521.
What it actually costs you
3%, 4%, 6%, 8%, or 10% of your gross salary.
Common gotcha
Not selecting a fund type (Growth vs Conservative) can lead to lower long-term returns.

Working for Families Tax Credits

national · Inland Revenue

Who qualifies
Families with dependent children under 19.
What you get
Weekly payments to help with the cost of raising children.
What it actually costs you
Requires annual income estimation and IRD declaration.
Common gotcha
Underestimating income can lead to a large debt at the end of the tax year.

Student Loan Scheme

national · Inland Revenue

Who qualifies
Borrowers who studied at tertiary level.
What you get
Interest-free loans for those living in NZ.
What it actually costs you
Automatic deduction from your pay above a certain threshold.
Common gotcha
Interest is applied if you move overseas for more than 6 months.

GST Registration

national · Inland Revenue

Who qualifies
Businesses with annual turnover exceeding $60,000.
What you get
Ability to claim GST on business expenses.
What it actually costs you
Requires quarterly or monthly filing of returns.
Common gotcha
You must charge 15% GST on all your services once registered.

Independent Earner Tax Credit (IETC)

national · Inland Revenue

Who qualifies
Earners between $24,000 and $48,000 annually who don't receive WFF.
What you get
Up to $10 per week in tax relief.
What it actually costs you
Automatic if you meet the criteria in your tax return.
Common gotcha
You lose eligibility if your income exceeds the threshold.

Staying healthy and safe at work

Accidents happen in salons; knowing how to access support is essential.

ACC Personal Injury Cover

national · Accident Compensation Corporation

Who qualifies
Everyone in NZ, including visitors.
What you get
Coverage for medical costs and lost earnings due to accidents.
What it actually costs you
Covered by levies on income and petrol.
Common gotcha
ACC does not cover illness, only accidental injury.

Public Health System

national · Te Whatu Ora

Who qualifies
NZ citizens, residents, and eligible work visa holders.
What you get
Free or subsidised hospital care and emergency services.
What it actually costs you
Co-payments for GP visits and prescriptions.
Common gotcha
Wait times for non-urgent elective surgeries can be long.

Community Services Card

national · Ministry of Social Development

Who qualifies
Low-to-middle income earners meeting specific thresholds.
What you get
Cheaper GP visits and prescription costs.
What it actually costs you
Application form and proof of income.
Common gotcha
The card expires annually and must be renewed.

Prescription Subsidy Scheme

national · Ministry of Health

Who qualifies
Individuals/families who pay for 20+ prescriptions in a year.
What you get
Free prescriptions for the remainder of the year.
What it actually costs you
Keep track of your receipts at the pharmacy.
Common gotcha
You must use the same pharmacy for all prescriptions to track the count.

Access and Choice (Mental Health)

national · Te Whatu Ora

Who qualifies
Anyone experiencing mild to moderate mental distress.
What you get
Free access to health coaches and counselors.
What it actually costs you
Self-referral or GP referral.
Common gotcha
Availability varies significantly by region.

National Immunisation Schedule

national · Ministry of Health

Who qualifies
All residents.
What you get
Free vaccinations for flu, COVID-19, and routine boosters.
What it actually costs you
None.
Common gotcha
Some vaccines require specific age or health conditions.

Knowing my rights as a worker

Hair stylists often work under complex contracts; knowing the law prevents exploitation.

Employment New Zealand

national · Ministry of Business, Innovation and Employment

Who qualifies
All employees and contractors.
What you get
Legal advice on minimum wage, holiday pay, and contract disputes.
What it actually costs you
Free advisory services.
Common gotcha
Contractors have different rights than employees; know your status.

Human Rights Commission

national · Human Rights Commission

Who qualifies
Anyone facing discrimination in the workplace.
What you get
Mediation and dispute resolution services.
What it actually costs you
Free.
Common gotcha
There are strict time limits for filing complaints.

WorkSafe NZ

national · WorkSafe

Who qualifies
All workers.
What you get
Safety guidelines for salons (chemicals, ergonomics).
What it actually costs you
Free.
Common gotcha
Employers are responsible for safety, but you must follow rules.

Holidays Act Entitlements

national · MBIE

Who qualifies
All employees.
What you get
4 weeks annual leave and 11 public holidays.
What it actually costs you
Accrued over time.
Common gotcha
Contractors are not entitled to paid leave.

Employment Mediation Service

national · MBIE

Who qualifies
Employees in a dispute with their employer.
What you get
Independent mediation to resolve workplace issues.
What it actually costs you
Free.
Common gotcha
Mediation is usually a prerequisite for going to the Employment Relations Authority.

Compulsory Employer Contribution

national · Inland Revenue

Who qualifies
Employees aged 18-65.
What you get
3% contribution from employer to your KiwiSaver.
What it actually costs you
Must be enrolled in KiwiSaver.
Common gotcha
Doesn't apply to independent contractors.

Proving who I am

RealMe and passports are the keys to accessing almost all digital services.

RealMe

national · Department of Internal Affairs

Who qualifies
All residents.
What you get
Single login for all government services.
What it actually costs you
Free; requires identity verification.
Common gotcha
Verification can be done online or at a PostShop.

NZ Passport Renewal

national · Department of Internal Affairs

Who qualifies
NZ citizens.
What you get
Travel document.
What it actually costs you
$206 (standard adult).
Common gotcha
Photos must meet strict criteria or they will be rejected.

NZ Driver Licence

national · NZ Transport Agency (Waka Kotahi)

Who qualifies
Residents aged 16+.
What you get
Legal right to drive and valid ID.
What it actually costs you
Renewal fees every 10 years.
Common gotcha
You must carry it with you while driving.

Birth Certificate

national · Department of Internal Affairs

Who qualifies
Anyone born in NZ.
What you get
Official proof of identity.
What it actually costs you
$33.
Common gotcha
Often needed for passport applications.

SuperGold Card

national · Ministry of Social Development

Who qualifies
People 65+ or receiving NZ Superannuation.
What you get
Discounts on transport and retail.
What it actually costs you
Free.
Common gotcha
Not all retailers participate; look for the logo.

Statutory Declaration Service

national · Justice of the Peace

Who qualifies
Anyone needing to verify documents.
What you get
Legal verification of identity or documents.
What it actually costs you
Free (JP services).
Common gotcha
You must sign in front of the JP.