New Zealand hubs

William

Security Guard

New ZealandEnglish (English)$ NZD

William works long, irregular shifts as a security guard in Auckland, often balancing night shifts with family life. This hub covers the essential national support systems, tax credits, and health services that help him manage his household budget and stay protected.

Making my paycheck go further

Essential tax credits and income support to help manage the cost of living.

Working for Families Tax Credits

national · Inland Revenue Department

Who qualifies
Low to middle-income families with dependent children aged 18 or under.
What you get
Regular payments based on income, family size, and children's ages.
What it actually costs you
Annual application via IRD; requires proof of income and child custody details.
Common gotcha
You must update your income estimate immediately if you pick up extra shifts to avoid a debt at the end of the year.

KiwiSaver

national · Inland Revenue Department

Who qualifies
Employees aged 18-65; automatic enrollment for new staff.
What you get
Employer contributions (min 3%) plus annual government contribution of up to $521.
What it actually costs you
3%, 4%, 6%, 8%, or 10% of gross salary deducted automatically.
Common gotcha
Many guards forget to check their fund type; 'Default' funds often have lower growth than 'Growth' funds.

Accommodation Supplement

national · Ministry of Social Development

Who qualifies
People struggling to pay rent or mortgage who meet income and asset tests.
What you get
Weekly cash payment to assist with housing costs.
What it actually costs you
Application via Work and Income; requires tenancy agreement and proof of income.
Common gotcha
It is not a fixed rate; it changes if your rent or household income changes.

Independent Earner Tax Credit

national · Inland Revenue Department

Who qualifies
Earners between $24,000 and $44,000 who don't receive WfF or other benefits.
What you get
Up to $10 per week tax reduction.
What it actually costs you
Automatic if your tax code is correct.
Common gotcha
If you earn over $44k, you lose the credit entirely, so check your tax code.

Winter Energy Payment

national · Ministry of Social Development

Who qualifies
Recipients of NZ Superannuation or main benefits between May and October.
What you get
Weekly payment ($20.46 for singles, $31.82 for couples) to help with heating.
What it actually costs you
Automatic for eligible benefit recipients.
Common gotcha
It is taxable income, so it might affect your total tax calculation.

Community Services Card

national · Ministry of Social Development

Who qualifies
Low to middle-income earners based on household size.
What you get
Cheaper GP visits, lower prescription fees, and reduced public transport fares.
What it actually costs you
Application form; takes 2-3 weeks to process.
Common gotcha
It expires annually; you must renew it to keep getting discounts.

When I'm sick or injured

Security work is physical; I need to know how to get care without breaking the bank.

ACC (Accident Compensation Corporation)

national · ACC

Who qualifies
Everyone in NZ, including visitors.
What you get
Coverage for medical costs and lost earnings due to accidental injury.
What it actually costs you
Covered by a levy on your salary; no excess for most treatments.
Common gotcha
ACC does not cover illness, only injuries caused by accidents.

Prescription Subsidy Scheme

national · Ministry of Health

Who qualifies
Anyone who pays for more than 20 prescription items in a year.
What you get
Free prescriptions for the rest of the year after the 20th item.
What it actually costs you
Keep track of your receipts or ask your pharmacy to track it.
Common gotcha
The year resets on February 1st, regardless of when you started.

Access and Choice (Mental Health)

national · Te Whatu Ora

Who qualifies
Anyone experiencing mild to moderate mental health distress.
What you get
Free, brief mental health support sessions.
What it actually costs you
Referral from GP or self-referral to local providers.
Common gotcha
Wait times can vary significantly depending on your region.

National Immunisation Schedule

national · Ministry of Health

Who qualifies
All residents.
What you get
Free vaccines for flu, COVID-19, and childhood immunisations.
What it actually costs you
None; usually available at pharmacies or GPs.
Common gotcha
Flu shots are only free for high-risk groups; check if you qualify.

Emergency Dental Grant

national · Work and Income

Who qualifies
Low-income earners in urgent pain.
What you get
One-off payment for emergency dental treatment.
What it actually costs you
Requires a quote from a dentist and an income test.
Common gotcha
It is for emergency pain relief only, not general checkups.

Healthline

national · Ministry of Health

Who qualifies
Anyone in NZ.
What you get
24/7 free health advice from registered nurses.
What it actually costs you
Free phone call.
Common gotcha
They can't prescribe medication, but they can tell you if you need to go to the ER.

Knowing my rights at work

Security shifts are demanding; I need to ensure I'm paid correctly and treated fairly.

Employment New Zealand

national · Ministry of Business, Innovation and Employment

Who qualifies
All employees.
What you get
Legal information on minimum wage, breaks, and leave entitlements.
What it actually costs you
Free advice; self-service portal.
Common gotcha
Many guards don't know they are entitled to paid rest breaks.

Minimum Wage Standards

national · MBIE

Who qualifies
All adult workers.
What you get
Guaranteed hourly rate (reviewed annually).
What it actually costs you
None.
Common gotcha
Training wages are lower; ensure your contract isn't misclassified.

Annual Leave Entitlements

national · MBIE

Who qualifies
All employees after 12 months of service.
What you get
4 weeks paid annual leave.
What it actually costs you
Accrued over time.
Common gotcha
Public holiday pay is time-and-a-half plus a day in lieu if you work it.

Statutory Sick Leave

national · MBIE

Who qualifies
All employees after 6 months of service.
What you get
10 days paid sick leave per year.
What it actually costs you
None.
Common gotcha
You can carry over unused sick leave up to 20 days.

Bereavement Leave

national · MBIE

Who qualifies
All employees.
What you get
3 days paid leave for immediate family deaths; 1 day for others.
What it actually costs you
None.
Common gotcha
It is available from your first day of work.

Human Rights Commission

national · Human Rights Commission

Who qualifies
Anyone facing discrimination.
What you get
Mediation and dispute resolution services.
What it actually costs you
Free.
Common gotcha
They focus on discrimination; for general pay disputes, go to Employment NZ.

Getting to the site on time

I work at different sites; I need reliable and affordable transport.

SuperGold Card

national · Ministry of Social Development

Who qualifies
People aged 65+.
What you get
Free off-peak public transport.
What it actually costs you
Automatic issuance at 65.
Common gotcha
Only applies to off-peak hours; check your local council's 'off-peak' definition.

Fuel Excise Duty Relief

national · NZ Transport Agency

Who qualifies
All vehicle owners.
What you get
Periodic temporary reductions in fuel tax at the pump.
What it actually costs you
Automatic at the pump.
Common gotcha
These are temporary government measures and change frequently.

NZTA Driver Licensing

national · Waka Kotahi

Who qualifies
All drivers.
What you get
Standardised licensing and road safety information.
What it actually costs you
Licensing fees apply.
Common gotcha
Don't let your license expire; it's a hassle to renew.

Community Services Card Transport Concession

national · Local Councils / NZTA

Who qualifies
Community Services Card holders.
What you get
Discounted fares on most regional bus and train networks.
What it actually costs you
Need to link your card to your transport smartcard (e.g., AT HOP).
Common gotcha
You have to re-link your card if you get a new transport smartcard.

Road User Charges (RUC)

national · Waka Kotahi

Who qualifies
Diesel vehicle owners.
What you get
Standardised road maintenance contribution.
What it actually costs you
Pre-paid distance units.
Common gotcha
Driving without a current RUC label results in heavy fines.

Vehicle Registration (Rego)

national · Waka Kotahi

Who qualifies
All vehicle owners.
What you get
Legal right to drive on public roads.
What it actually costs you
Annual fee.
Common gotcha
Rego is different from WOF (Warrant of Fitness); you need both.